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Owned and operated by Strength and Solace, our team is ready to answer questions about equipment, recovery, or your order.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space or setup, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
We are happy to help with exchanges within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose between a Pilates reformer and a Smith machine?
It depends on your wellness goals. Pilates reformers focus on flexibility, core strength, and low-impact movement, while Smith machines are designed for guided strength training with heavier loads. Our team can help you find the right match for your home gym.
What should I know before purchasing a cold plunge or infrared sauna?
Consider your available space, electrical requirements, and how each product fits into your recovery routine. Product pages include detailed specifications, and our team is available to answer questions specific to your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quality Equipment
Every reformer, Smith machine, sauna, and cold plunge is built with durable materials for long-term performance.
30-Day Returns
Not the right fit for your space? Our return policy gives you peace of mind with every purchase.
